NORFIELD
DEVELOPMENT PARTNERS SOFTWARE AS A SERVICE TERMS & CONDITIONS
YOU
AGREE TO FOLLOW AND BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT. IF
YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A CORPORATION OR OTHER ORGANIZATION , YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO
BIND SUCH ORGANIZATION TO THE TERMS AND CONDITIONS OF THIS AGREEMENT.
A. Agreement Definitions
�You�
and �your� refers to the individual or entity that has
ordered software as a service from Norfield Development Partners (�LICENSOR�)
by clicking �I agree� below. Software as a service consists of access to and
use of LICENSOR�s proprietary LOGiX� Platform (the �LICENSOR PLATFORM�).
The term
�users� shall mean those individuals authorized by you or on your behalf to use
the LICENSOR PLATFORM.
B. Rights Granted
Upon
your acceptance of these terms by clicking the button below, you have the
nonexclusive, non-assignable, royalty free, limited right to access and use the
LICENSOR PLATFORM solely for your internal business operations and subject to
these terms and conditions. You may allow your users to use the LICENSOR
PLATFORM only for this purpose and you are responsible for your users�
compliance with these terms and conditions.
You
acknowledge that LICENSOR has no delivery obligation and will not ship copies
of the LICENSOR PLATFORM to you. Upon the expiration of your access to the
LICENSOR PLATFORM due to expiration of the license term, non-renewal of this
license or failure to pay any fees due to LICENSOR for such access, all of your
rights to access and use of the LICENSOR PLATFORM shall terminate and shall be
of no further force or effect.
C. Ownership and Restrictions
You
retain all ownership and intellectual property rights in and to your data.
LICENSOR retains all ownership and intellectual property rights in and to the
LICENSOR PLATFORM.
You may
not:
� remove
or modify any program markings or any notice of LICENSOR�s or its licensors�
proprietary rights;
� provide your access credentials for the LICENSOR PLATFORM in any manner to
any third party;
� modify, make derivative works of, disassemble, reverse compile, or reverse
engineer any part of the LICENSOR PLATFORM (the foregoing prohibition includes
but is not limited to review of data structures or similar materials produced
by programs), or access or use the LICENSOR PLATFORM in order to build or
support, and/or assist a third party in building or supporting, products or
services competitive to LICENSOR;
� disclose results of any LICENSOR PLATFORM benchmark tests to any party without
LICENSOR�s prior written consent; or
� license, sell, rent, lease, transfer, assign, distribute, display, host,
outsource, disclose, permit timesharing or service bureau, use, or otherwise
commercially exploit or make the LICENSOR PLATFORM or materials available, to
any third party other than, as expressly permitted under these terms and
conditions.
The
rights granted to you under thereunder are also conditioned on the following:
� except
as expressly provided herein, no part of the LICENSOR PLATFORM may be copied,
reproduced, distributed, republished, downloaded, displayed, posted or
transmitted in any form or by any means, including but not limited to
electronic, mechanical, photocopying, recording, or other means;
� LICENSOR will only support the most current version of the LICENSOR PLATFORM
and you shall not use any version of the LICENSOR PLATFORM other than the most
current version made available by LICENSOR; and
� you agree to make every reasonable effort to prevent unauthorized third
parties from accessing the LICENSOR PLATFORM.
D. Warranties, Disclaimers and Exclusive Remedies
LICENSOR
warrants that it will provide you with access to the LICENSOR PLATFORM [during
normal business days and normal business hours]. If at any time you do not
receive access to the LICENSOR PLATFORM, you must provide written notice to
LICENSOR no later than five business days after such failure to receive access.
LICENSOR
DOES NOT GUARANTEE THAT THE LICENSOR PLATFORM WILL BE ERROR-FREE OR
UNINTERRUPTED, OR THAT LICENSOR WILL CORRECT ALL ERRORS. YOU ACKNOWLEDGE THAT
LICENSOR DOES NOT CONTROL THE TRANSFER OF DATA OVER COMMUNICATIONS FACILITIES,
INCLUDING THE INTERNET, AND THAT ACCESS TO THE LICENSOR PLATFORM MAY BE SUBJECT
TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF SUCH
COMMUNICATIONS FACILITIES. WITHOUT LIMITING ANY OTHER PROVISIONS OF THE
AGREEMENTS, LICENSOR IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR
OTHER DAMAGE RESULTING FROM SUCH PROBLEMS. FOR ANY BREACH OF THE ABOVE
WARRANTIES CAUSED SOLELY BY LICENSOR OR ITS SUPPLIERS OR SUBCONTRACTORS,
LICENSOR WILL REMIT A SERVICES FEE CREDIT TO YOU CALCULATED AT THREE AND
ONE-HALF PERCENT (3.5%) OF NET MONTHLY FEES FOR EACH DAY DURING THE MONTH IN
WHICH THE BREACH OCCURRED. THE CREDIT WILL BE PROVIDED ONLY TOWARDS ANY
OUTSTANDING BALANCE OWED TO LICENSOR, AND THE REMITTANCE OF SUCH CREDIT WILL
REPRESENT YOUR EXCLUSIVE REMEDY, AND LICENSOR�S SOLE LIABILITY, FOR ALL
BREACHES OF ANY WARRANTY SPECIFIED HEREIN. TO THE EXTENT NOT PROHIBITED BY LAW,
THESE WARRANTIES ARE EXCLUSIVE AND THERE ARE NO OTHER EXPRESS OR IMPLIED
WARRANTIES OR CONDITIONS INCLUDING FOR HARDWARE, SYSTEMS, NETWORKS OR ENVIRONMENTS
OR FOR MERCHANTABILITY, SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR
PURPOSE.
E. Indemnification
To the
extent permitted by applicable law, you shall indemnify, defend �and hold harmless LICENSOR, its officers,
agents, employees, subsidiaries, parents, affiliates, and insurers from and
against any and all liabilities, damages, losses, claims, lawsuits, including
costs and expenses in connection therewith, for death or injury to any persons
or loss of any property whatsoever, caused in any manner by your use of the
LICENSOR PLATFORM. In addition, if a third party makes a claim against either
you or LICENSOR (�Recipient� which may refer to you or LICENSOR depending upon
which party received the Material), that any information, design,
specification, instruction, software, service, data, or material (�Material�)
furnished by either you or LICENSOR (�Provider� which may refer to you or
LICENSOR depending on which party provided the Material), and used by the
Recipient infringes its intellectual property rights, the Provider, at its sole
cost and expense, will defend the Recipient against the claim and indemnify the
Recipient from the damages, liabilities, costs and expenses awarded by the
court to the third-party claiming infringement or the settlement agreed to by
the Provider, if the Recipient does the following:
�
notifies the Provider promptly in writing, not later than 30 days after the
Recipient receives notice of the claim (or sooner if required by applicable
law);
� gives the Provider sole control of the defense and any settlement
negotiations; and
� gives the Provider the information, authority, and assistance the Provider
needs to defend against or settle the claim.
If the
Provider believes or it is determined that any of the Material may have
violated a third party�s intellectual property rights, the Provider may choose
to either modify the Material to be non-infringing (while substantially
preserving its utility or functionality) or obtain a license to allow for
continued use, or if these alternatives are not commercially reasonable, the
Provider may end the license for, and require return of, the applicable
Material and refund any unused, prepaid fees the Recipient may have paid to the
other party for such Material. If such return materially affects LICENSOR�s
ability to meet its obligations hereunder, then LICENSOR may, at its option and
upon 30 days prior written notice, terminate these terms and conditions. The Provider
will not indemnify the Recipient if the Recipient alters the Material or uses
it outside the scope of use identified in the Provider�s user documentation or services
policies or if the Recipient uses a version of the Materials which has been
superseded, if the infringement claim could have been avoided by using an
unaltered current version of the Material which was provided to the Recipient.
The Provider will not indemnify the Recipient to the extent that an
infringement claim is based upon (i) any information,
design, specification, instruction, software, data, or material not furnished
by the Provider, or (ii) any Material from a third-party portal or other
external source that is accessible to you within or from the service (e.g., a
third-party Web page accessed via a hyperlink). LICENSOR will not indemnify you
to the extent that an infringement claim is based upon the combination of any
Material with any products or services not provided by LICENSOR. LICENSOR will
not indemnify you for infringement caused by your actions against any third
party if the services as delivered to you and used in accordance with the terms
of this Agreement would not otherwise infringe any third-party intellectual
property rights. LICENSOR will not indemnify you for any infringement claim
that is based on: (1) a patent that you were made aware of prior to the
effective date of this Agreement (pursuant to a claim, demand, or notice); or
(2) your actions prior to the effective date of this Agreement. This Section
provides the parties� exclusive remedy for any infringement claims for damages.
F. Support Services
LICENSOR
will provide you with telephone support services through its call center in
accordance with LICENSOR�s standard customer support practices.
G. End of Agreement
The
initial term of this Agreement shall automatically renew for additional one (1)
year periods unless terminated by written notice provided by you or LICENSOR no
later than thirty (30) days prior to the expiration of the initial term or any
renewal term, or unless this Agreement is otherwise terminated in accordance
with its terms.
The term
of the Agreement and any renewal years are collectively defined as the �Service
Term.� At the end of the Service Term, all rights to access or use the LICENSOR
PLATFORM, shall end. If either of us materially breaches these terms and
conditions and fails to correct the breach within 30 days of written notice
explaining in sufficient detail the basis of the breach, then the breaching
party shall be in default and the non-breaching party may terminate This
Agreement upon written notice to the breaching party. �If LICENSOR terminates this Agreement
as specified in the preceding sentence, you must pay within 30 days all
undisputed fees which have accrued prior to such termination, as well as all
sums remaining unpaid for access to the LICENSOR PLATFORM plus related taxes,
to the extent applicable, and all expenses. If LICENSOR terminates access to
the LICENSOR PLATFORM under the Indemnification section, you must pay within 30
days all amounts remaining unpaid set forth herein or for access to the
LICENSOR PLATFORM plus related taxes and expenses. The non-breaching party may
agree in its sole discretion to extend such 30-day cure period for so long as
the breaching party continues reasonable efforts to cure the breach. You agree
that if you are in default under this Agreement, you may not access the
LICENSOR PLATFORM. In addition, LICENSOR may immediately suspend your password,
account, and access to or use of the LICENSOR PLATFORM (i)
if you fail to pay LICENSOR as required under this hereunder and do not make payment
within� ten days
of the date due, or (ii) if you violate any provision within Sections C, or D
or L hereof. LICENSOR may terminate access to the LICENSOR PLATFORM hereunder
if any of the foregoing is not cured within 30 days after LICENSOR�s initial
notice thereof. Any suspension by LICENSOR of access to the LICENSOR PLATFORM
under this paragraph shall not excuse you from your obligation to make
payment(s) under these terms and conditions.
You
agree and acknowledge that LICENSOR has no obligation to retain your data.
Provisions that survive termination or expiration of the Agreement are those
relating to limitation of liability, infringement indemnity, payment, and
others which by their nature are intended to survive or are otherwise expressly
stated to survive.
H. Fees and Taxes
You
shall pay for access to the LICENSOR PLATFORM as set forth herein. All fees due
hereunder are non- cancelable and the sums paid nonrefundable. Any amounts not
paid by you when due shall, to the extent permitted by applicable law, bear
interest at the rate of one-and-one-half percent (1.5%) (or the highest legal
rate if lower) per month. You agree to pay any sales, value-added or other
taxes that may be imposed by applicable law , except
for taxes based on LICENSOR�s income.
I. Nondisclosure
By
virtue of this Agreement, the parties may have access to information,
documentation, materials and data, which may be disclosed or made available
from any source or in any form, including, without limitation, paper record,
oral communication, audio recording, electronic media, electronic display or
electronic transmission, relating to their respective business, financial
information, employees, programs, documentation, techniques, trade secrets,
systems and know-how that is confidential or proprietary to one another
(�Confidential Information�). We each agree to access and disclose only
information that is required for the performance of obligations under this
Agreement. A party�s confidential information shall not include information
that: (a) is or becomes a part of the public domain through no act or omission
of the other party; (b) was in the other party�s lawful possession prior to the
disclosure and had not been obtained by the other party either directly or
indirectly from the disclosing party; (c) is lawfully disclosed to the other
party by a third party without restriction on the disclosure; or (d) is
independently developed by the other party. The parties acknowledge and agree
that any actual or threatened violation of this Section K may give rise to
irreparable injury to the other party and that such other Party may, in
addition to any other legal or equitable rights or remedies which may be
available, seek and obtain injunctive relief against the breaching party. This
Section L shall remain in full force and effect after the expiration or
termination of this Agreement.
J. Entire Agreement
If any
term of the terms and conditions set forth herein are found to be invalid or
unenforceable, the remaining provisions will remain effective and such term
shall be replaced with a term consistent with the purpose and intent of the Agreement.
It is expressly agreed that the terms and conditions of the Agreement shall
supersede the terms in any purchase order or other document provided by you and
no terms included in any such purchase order or other document provided by you shall
apply to the access provided to the LICENSOR PLATFORM. LICENSOR may modify the
terms of this Agreement from time to time by notice by publication on its
website.
The
rights and restrictions set forth herein may not be waived except in a writing
signed or accepted by authorized representatives of you and of LICENSOR.
K. Limitation of Liability
NEITHER
PARTY SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR
CONSEQUENTIAL DAMAGES, OR ANY LOSS OF REVENUE OR PROFITS (EXCLUDING FEES TO BE PAID
UNDER THIS AGREEMENT), DATA, OR DATA USE. LICENSOR�S MAXIMUM LIABILITY FOR ANY
DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER IN CONTRACT OR
TORT, OR OTHERWISE, SHALL IN NO EVENT EXCEED, IN THE AGGREGATE, THE TOTAL
AMOUNTS ACTUALLY PAID TO LICENSOR FOR THE SERVICES UNDER THE SALES ORDER THAT
IS THE SUBJECT OF THE CLAIM AND THE AMOUNT PAID TO LICENSOR IN THE TWELVE (12)
MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM. ANY
DAMAGE IN YOUR FAVOR AGAINST LICENSOR SHALL BE REDUCED BY ANY REFUND OR CREDIT
RECEIVED BY YOU UNDER THIS AGREEMENT AND ANY SUCH REFUND AND CREDIT SHALL APPLY
TOWARDS THE LIMITATION OF LIABILITY. IN NO EVENT SHALL LICENSOR OR AN 811 CALL
CENTER HAVE ANY LIABILITY WHATSOEVER WITH RESPECT TO DAMAGES, LOSSES, EXPENSES
OR COSTS OF ANY NATURE CAUSED BY ANY ACTS OR OMMISIONS OF ANY PARTY INCLUDING,
BUT NOT LIMITED TO, THIRD PARTIES, WITH RESPECT TO A TICKET PROCESSED THROUGH
THE LICENSOR PLATFORM AND AN 811 CALL CENTER.
L. Other
1. This
Agreement is governed by the substantive and procedural laws of the State in
which the customer is based, and you and LICENSOR agree to submit to the
exclusive jurisdiction of, and venue in, the appropriate state or federal court
in Erie County, NY, in any dispute arising out of or relating to this
Agreement.
2. If
you have a dispute with LICENSOR or if you wish to provide a notice under E. �Indemnification, or if you become subject to
insolvency or other similar legal proceedings, you will within 15 business days
send written notice to: Norfield Development Partners, P.O. Box 630 Clarence,
NY 14031. LICENSOR may give notice applicable to LICENSOR�s software as a
service customer by means of a general notice on the LICENSOR portal for the
Services, and notices specific to you by electronic mail to your e-mail address
on record in LICENSOR�s account information or by written communication sent by
first class mail or pre-paid post.
3. You
may not assign, sublet, subcontract this Agreement or transfer, sublet or
subcontract �the Services or an interest
in them to any third party by operation of law for otherwise without the prior
written consent of LICENSOR,
4.
Except for actions for breach of LICENSOR�s proprietary rights, no action,
regardless of form, arising out of correlating to this Agreement may be brought
by either party more than two years after the cause of action has accrued.
M. Force Majeure
Neither
of us shall be responsible for failure or delay of performance if caused by: an
act of war, hostility, or sabotage; act of God; electrical, internet, or
telecommunication outage or other equipment failure that is not caused by the
obligated party; government restrictions (including the denial or cancellation
of any export or other license); �or any other
event, provided that each of the foregoing is outside the reasonable control of
the obligated party. The party whose performance is affected by the force
majeure event will use commercially reasonable efforts to mitigate the effect
of a force majeure event. If such event continues for more than 30 days, either
of us may cancel unperformed services upon written notice to the other. This
section does not excuse either party�s obligation to take reasonable steps to
follow its normal disaster recovery procedures or your obligation to pay for
the services.
N. Third Party Web Sites, Content, Products and Services
The
LICENSOR PLATFORM may enable you to add links to Web sites and access to
content, products, and services of third parties, including users, advertisers,
affiliates and sponsors of such third parties. LICENSOR is not responsible for
any third-party Web sites or third-party content provided on or through the
LICENSOR PLATFORM and you bear all risks associated with the access and use of
such Web sites and third-party content, products and services.